دانلود مقاله انگلیسی مدیریت ۲۰۱۳:Increasing process orientation with business process management: Critical practices’+ترجمه

Increasing process orientation with business process management:Critical practices’

(چکیده) A B S T R A C T

This paper studies the role of business process management in creating a higher business process orientation.The purpose is to analyze previously suggested practices to identify those that are critical at a certain business process orientation maturity level and those that are not. A case study is used to identify the critical success factors. Then a statistical analysis of a sample of 324 companies is undertaken to operationalize the success factors in the form of critical practices. Organizations following these critical practices at a certain level will reach higher process orientation sooner.

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Business process orientation Business process management Critical	Keywords:
Rok ˇSkrinjar, Peter Trkman∗	Author(s):
International Journal of Information Management 33 (2013) 48– ۶۰	Source:
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